CanadianSME Small Business Podcast

Transforming Email from Distraction to Asset with Dr. Shamel Addas

Episode Notes

In this engaging episode of the CanadianSME Small Business Podcast, we had the pleasure of hosting Dr. Shamel Addas, Associate Professor & Distinguished Research Fellow of Digital Technology at Smith School of Business. With a multifaceted background that traverses engineering and information systems, Dr. Addas delves into the intricate dynamics of IT use in the workplace, focusing on the pivotal role of email. Through his expert lens, we explore the dual-edged sword of email interruptions and their tangible effects on work performance and employee well-being. Dr. Addas unveils the nuances of disruptive email content, offers sage advice on fostering mindfulness through strategic email management, and shares enlightening lessons from global best practices. Furthermore, the conversation ventures into the promising realm of AI in enhancing email productivity and strategies for harmonizing technology use with employee wellness.

Key Highlights:

• Insightful analysis on the impact of email interruptions, identifying the types of emails that significantly disrupt work and strategies to mitigate these effects.
• Exploring the relationship between email management practices and increased mindfulness among employees, leading to improved performance and well-being.
• A comparative look at how different countries leverage email effectively and how these strategies can be adapted for diverse business environments.
• An in-depth discussion on the transformative potential of AI in streamlining email management and boosting overall productivity.
• Strategies for businesses to balance technology use with employee wellness, ensuring a synergistic relationship that promotes a healthy work environment.

We extend our heartfelt gratitude to Dr. Shamel Addas for imparting his valuable insights and pioneering research, offering our listeners actionable strategies to navigate the complex landscape of email management. This episode is a treasure trove of wisdom for small business owners seeking to enhance workplace productivity and employee satisfaction.

A special acknowledgment goes to our esteemed partners: Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive Email partner Constant Contact. Your unwavering support plays a crucial role in equipping our community with the essential tools and knowledge for thriving in the business world.

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