Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. You’re listening to Tech Forward—where we spotlight the technologies driving innovation, efficiency, and growth for Canadian businesses. In today’s fast-moving world, staying ahead in tech is essential for startups and businesses looking to thrive.
Joining us today is Vahid Fotovat, Founder & CEO of Magentrix, a PaaS provider offering partner relationship management (PRM) portals and customer portals for self-service and knowledge management. Today, we'll discuss Magentrix's journey to the PartnerTech space, the power of its no-code approach and seamless CRM integrations, and the benefits of its PRM and customer portal solutions.
Key Highlights:
1. Magentrix's Journey to the PartnerTech Space: Vahid shares the journey of Magentrix, from the initial vision for a horizontal PaaS platform to focusing on partner and customer portals.
2. The Power of No-Code and Seamless CRM Integrations: How Magentrix's 100% no-code approach and seamless Salesforce integration empower customers to manage their portals efficiently.
3. Benefits of PRM and Customer Portal Solutions: The core benefits Magentrix’s solutions bring to businesses, including improving collaboration, productivity, and revenue growth with partners and customers.
4. Building a Business on Customer Needs: How analyzing customer usage patterns led to a customer-centric product development approach at Magentrix.
5. The Impact of ISO 27001 Certification: What Magentrix’s ISO 27001 certification means for data protection and trust between the company, its clients, and their partners.
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Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.