The convergence of the pandemic-induced shift to online shopping, global supply chain disruptions, and a labour shortage have created a perfect economic storm that has significantly impacted the eCommerce industry. However, amidst these challenging times, SMBs have found themselves uniquely positioned to take advantage of the surge in online sales during the holiday season.
We recently got the chance to chat with the CEO & Founder of StoreConnect, a Salesforce AppExchange solution that, along with Salesforce, provides the Worlds Most Powerful SMB eCommerce solution. His experience ranges from network infrastructure design to VOIP and telephony to custom web application development and running successful SaaS businesses.
In this episode, Mikel shared his thoughts on how e-commerce is the best way for small businesses to meet customers.