CanadianSME Small Business Podcast

ERP and Digital Transformation Trends: for SMBs in 2025, with Sam Gupta

Episode Notes

Welcome to the CanadianSME Small Business Podcast! I’m your host, Maheen Bari, and today we explore how ERP (Enterprise Resource Planning) and digital transformation are reshaping the landscape for small businesses. In an era of rapid innovation, understanding these technologies is critical for achieving efficiency and sustainable growth.

We are joined by Sam Gupta, a thought leader in ERP and digital transformation, ranked #1 in ERP and #15 in digital transformation by Thinkers360. With nearly 20 years of experience, Sam specializes in financial systems and enterprise architecture. As the leader of ElevatIQ, he works with SMEs to streamline operations and enhance their competitive edge.

Key Highlights:

1. AI-Augmented Agents in ERP:
   • How AI agents and governance platforms are transforming ERP for SMEs.
   • Trends in AI adoption and opportunities for small businesses.
2. ChatGPT's Impact on Consumer Behavior:
   • The rise of conversational AI tools and their influence on customer expectations.
   • Adapting business strategies to meet evolving consumer demands.
3. Managing SaaS Expenses:
   • Strategies for reducing cloud/SaaS costs and dealing with licensing pressures.
   • Exploring on-prem technologies as an alternative to unpredictable cloud costs.
4. Workforce Adaptation and Digital Skills:
   • Reallocating skillsets to align with digital demands.
   • Balancing immediate needs with future workforce preparation.
5. Avoiding Digital Transformation Failures:
   • Common pitfalls in digital transformation projects.
   • The role of enterprise architecture in ensuring a successful transition.

Special Thanks to Our Partners:

• RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
• UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
• Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
• IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
• Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.