Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re diving into one of the most critical HR challenges facing Canadian SMEs: employee retention. With retention outpacing other HR priorities, we’ll explore how AI-enabled tools are transforming the workplace and offering new solutions for small and midsize businesses to enhance employee engagement and streamline HR processes.
Joining us is Eduardo García Rodriguez, a Content Analyst at Capterra, who specializes in translating emerging tech trends into practical insights for SMEs. With his extensive research and expertise, Eduardo has contributed to publications like The Times and Tech Radar. Let's dive into how AI tools are reshaping HR, why retention is such a key issue, and how Canadian SMEs can leverage technology for better results.
Key Highlights:
1. Retention – Canada’s Biggest HR Challenge for SMEs: Eduardo explains why retention is the top HR challenge and its impact on other priorities.
2. AI-Enabled HR Tools & Measurable Lift in Retention and Engagement: How AI tools enhance employee engagement while maintaining the human touch in HR.
3. Bridging the AI Adoption Gap in HR: Insights into the adoption gap and how SMEs can foster internal learning to maximize AI software investments.
4. The Realities of SME Challenges: Eduardo shares a personal perspective from seeing his sister’s entrepreneurial journey.
5. Actionable Insights for SMEs & Capterra's Future Research: Valuable insights from over 2 million user reviews and what’s to come in Capterra’s research series for SMEs.
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Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.